EI Agency ("EI Agency," "we," "us," or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and protect personal information that we obtain through our website, applications, and services (collectively, the "Services"), as well as your choices regarding our use and disclosure of personal information.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy, our Terms of Use, and our Cookie Policy.
Information We Collect
1.1 Personal Information
We may collect personal information, such as your name, email address, postal address, phone number, company name, job title, and professional information when you voluntarily provide it to us through our Services, such as when you create an account, fill out a form, or contact us.
1.2 Usage Information
We automatically collect certain information about your use of our Services, such as your IP address, browser type, device type, operating system, referring URLs, dates and times of access, and other usage statistics.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your use of our Services and to provide features and functionality. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.
Legal Basis for Processing (GDPR)
We process your personal information based on the following legal grounds:
2.1 Consent
When you have given us your explicit consent to process your personal information for a specific purpose.
2.2 Contract
When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
2.3 Legal Obligation
When processing is necessary for compliance with a legal obligation to which we are subject.
2.4 Legitimate Interests
When processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
How We Use Your Information
3.1 Provide and Improve Our Services
We use your personal information to provide, maintain, and improve our Services, to respond to your inquiries and requests, and to communicate with you about your account and our Services.
3.2 Personalization
We may use your personal information to personalize your experience with our Services, such as by providing tailored content and recommendations.
3.3 Marketing
We may use your personal information to send you marketing communications about our products, services, and events that may be of interest to you. You can opt out of receiving marketing communications at any time.
3.4 Legal Compliance
We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
How We Share Your Information
4.1 Service Providers
We may share your personal information with third-party service providers that perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
4.2 Business Transfers
We may share your personal information in connection with a merger, acquisition, or sale of all or a portion of our assets.
4.3 Legal Requirements
We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or to protect and defend our rights or property.
Your Rights (GDPR & CCPA)
Under the GDPR and CCPA, you have certain rights regarding your personal information:
5.1 Access and Portability
You have the right to request access to and receive a copy of the personal information we hold about you, as well as the right to request that we transfer your personal information to another controller.
5.2 Rectification
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
5.3 Erasure
You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
5.4 Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
5.5 Objection to Processing
You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.
5.6 Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise these rights, please contact us at the email address provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. The specific retention periods for personal information depend on the context and purpose of the processing.
International Data Transfers
We may transfer your personal information to countries other than the country in which you reside, including to the United States. When transferring personal information outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or the EU-US Privacy Shield.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is perfect, and we cannot guarantee the security of your personal information.
Children's Privacy
Our Services are not directed to children under the age of 13 (or 16 in the European Union), and we do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child under the relevant age, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights under the GDPR or CCPA, please contact us at: privacyofficer@ei.agency
This Privacy Policy sets forth the entire understanding and agreement between you and EI Agency with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, inducements, or conditions, whether express or implied, oral or written.
By using our Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.